Privacy policy
Last updated November 10, 2026
The short version
- Your career history is yours. We don’t sell your data, show ads, or let AI providers train on it.
- To assess jobs and write résumés, parts of your Profile and the jobs you save are sent to the AI services listed below, which don’t keep it.
- You can ask for a copy of your data or delete your account at any time.
Who we are
NovoRole is run by Imaginovo (“we”). This policy covers the NovoRole web app at novorole.com and the NovoRole Clipper browser extension. For anything about your privacy, email support@novorole.com.
What we collect
- Account details: your email address and an account ID. If you sign in with Google, we also receive your name and profile picture.
- Your Profile: the experience, education, certifications, projects, skills and job preferences you add or import, including from résumé or LinkedIn files you upload.
- Your job search: the job postings you save, your applications and their status, notes, interview dates, contacts you add, and the résumés, cover letters and files you create or attach.
- Conversations: your messages with the Companion and its replies.
- Clipper: when you click the Clipper on a page, the text of that one page. The Clipper reads nothing else and doesn’t track your browsing.
- Plan and usage: whether you’re on Free or Pro, and how much of each AI feature you’ve used, so we can apply your plan’s limits.
- Technical logs: our hosting providers keep standard request logs, which can include your IP address and browser type. We use them to keep the service running and secure, and to show greetings in your time zone.
We don’t receive your card details. Our payment provider handles them directly.
How we use it
- To store your Profile and applications and show them to you.
- To assess how well you fit a job, tailor résumés and cover letters, prepare you for interviews, and answer your questions.
- To remind you about follow-ups and interviews, in the app and by email if you choose.
- To sign you in, apply your plan’s limits, and process payments.
- To keep the service secure, fix problems, and reply when you contact us.
- To meet our legal obligations.
If you’re in the EEA or UK, our legal bases are performing our contract with you, our legitimate interests in running a secure and reliable service, your consent where we ask for it, and legal obligations.
How the AI uses your data
When you use an AI feature, the relevant parts of your Profile, the job posting and your request are sent through OpenRouter to an AI model to produce the result. We restrict these requests to AI hosts that OpenRouter lists as keeping no data and not training on it. We never use your data to train AI models ourselves.
AI suggestions never change your data on their own: changes the Companion proposes only take effect when you accept them. We don’t look at your data ourselves unless you ask us to for support, or we need to in order to protect the service or follow the law.
Who we share it with
We don’t sell your personal information or share it for advertising. We share it only with the providers that run NovoRole, when the law requires it, or if our business is transferred, in which case this policy continues to protect your data.
- Supabase: database, sign-in and file storage, in the United States.
- Cloudflare: hosts the web app and sends NovoRole’s emails.
- OpenRouter and the AI hosts it routes to: run the AI features described above.
- Google: sign-in, if you choose it, and the fonts used by the app, so Google receives your IP address when you visit.
- Stripe: processes payments for Pro.
Where your data is stored
Your data is stored in the United States, and our providers may process it in other countries. Where the law requires it, we rely on safeguards such as standard contractual clauses. We use cookies only to keep you signed in; we don’t use advertising or cross-site tracking cookies.
How long we keep it
- Your data stays until you delete it or your account.
- Deleting your account permanently removes your account, Profile, applications, documents, files and conversations. Copies in our providers’ backups are removed as those backups expire.
- Payment providers keep payment records under their own policies and legal duties.
Your choices and rights
You can edit or delete anything you’ve added at any time. To get a copy of all your data or delete your account, email support@novorole.com. Depending on where you live, you may also have the right to access, correct, delete or move your data, object to or limit how we use it, and withdraw consent. California residents have rights to know, delete and correct their information and not to be discriminated against for using these rights. If you’re unhappy with our answer, you can complain to your local data protection authority.
Security
Data is encrypted in transit and at rest by our hosting providers, and access rules keep each account’s data separate. No service can promise perfect security, so please keep access to your email and Google account safe. If a breach affects you, we’ll tell you as the law requires.
Children
NovoRole is for people aged 16 and over. We don’t knowingly collect data from anyone younger. If you think a child has given us data, email support@novorole.com and we’ll delete it.
Changes to this policy
We’ll update the date above when this policy changes, and tell you in the app or by email before an important change takes effect.
Contact
Imaginovo, support@novorole.com